FAQ
Get answers to frequently asked questions.
What is CareXplorer?
CareXplorer is a free service provided by your doctor to let you know about all of your treatment options, including receiving treatment in a clinical trial.
You may subscribe to our e-mail newsletter, which covers a wide range of topics about clinical trials, including myths.
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Do you sell my data?
We never sell your personal information to anyone. Please see our terms and conditions and privacy policy.
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Is CareXplorer free?
Yes, it is completely free.
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Do you share my information with my doctor?
Your doctor wants to know about your knowledge and level of interest in participating in clinical trials. As a result, we provide her/him with information about your interactions with us, including responses to surveys and polls. At all times, your data remains secure and confidential.
What are the benefits of CareXplorer?
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Increased knowledge about clinical trials
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Helping dispel misconceptions, fears, and anxiety about participating in trials
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Helping you engage with your doctor about clinical trials
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How do you protect my privacy?
Any personal information you provide is kept confidential with us and/or your doctor. We never sell or share your personal information with anyone else.
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How do I sign up for CareXplorer?
Through your doctor’s office.
How do I get in touch with you?
Feel free to e-mail us at: support@carexplorer.health
How and why do you use cookies?
Cookies and similar technologies like pixels and local storage provide you with a better, faster, and safer experience on CareXplorer. Cookies are also used to operate our services, which include our websites, applications, APIs, pixels, embeds, and email communications.
Specifically, CareXplorer uses these technologies to:
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Deliver features and functionality of CareXplorer services.
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Save and honor your preferences.
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Personalize the content you see.
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Understand how you interact with our services and where we can improve.
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Rate how our services perform and identify bugs and other quality issues.
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Gather data used to operate our business.
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